5 ways MSPs can use QBRs to build stronger and more lucrative client relationships

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5 ways MSPs can use QBRs to build stronger and more lucrative client relationships

We’ve all been there.  Sometimes you’re waist-deep in cloud integration or network monitoring and you forget the human side of your MSP.  You know you need to have regular communication with clients, but it’s a long game. This is where the QBR comes in. It’s a powerful touchpoint that keeps the conversation going and naturally […]

How MSPs can make cybersecurity the focus of every QBR

Learn how MSPs can make cybersecurity the star of every QBR. Your clients think a cyberattack will never happen to them. “We’re too small to be targeted,” they say. “We have nothing hackers would want.” But you know the truth. SMBs are 350% more likely than larger enterprises to be targeted by social engineering attacks […]

Zorus Portal Highlights: Device Isolation

In this short demo video, Max Ruhnke, our Director of Client Success, demonstrates the Device Isolation feature in the Zorus portal. This crucial feature allows MSPs to instantly isolate compromised devices from the network, helping to contain threats while maintaining visibility for further investigation. Find out how Device Isolation enhances security and empowers MSPs to […]

Zorus Portal Highlights: Report Manager

In this short demo video, Max Ruhnke, our Director of Client Success, showcases the Report Manager feature in the Zorus portal. This feature allows MSPs and their clients to schedule reports on their CyberSightTM data, tailoring the frequency and detail level to meet their needs. Learn how this feature makes it easier for MSPs to […]

Zorus Portal Highlight Series: Policies

In this short demo video, Max Ruhnke, our Director of Client Success, walks you through the Policies feature in the Zorus portal. This powerful tool allows MSPs to create and manage security policies for their clients with flexibility. Whether you need global policies or more granular control for individual clients, the Policies feature lets you […]

Zorus Filtering with CyberSightTM Demo

Join Kate Trojanowski, Zorus’ VP of Product and Engineering, and Max Ruhnke, Director of Client Success, as they walk through the basics and latest updates to the Zorus Filtering with CyberSight platform. This webinar showcases new and powerful features that are transforming cybersecurity for MSPs. What’s covered in this demo: 🔹 API Integrations – See […]

Zorus Portal Highlight Series: Unblock Request

In this short demo video, Max Ruhnke, our Director of Client Success, walks you through one of the most popular features of the Zorus portal—the Unblock Request feature. When an MSP’s client encounters a blocked page due to their set policy, they can easily request access to the site with just a click. This feature […]

5 reasons DNS filtering is dead

It’s time for some tough love. The way you’ve been doing DNS filtering is outdated, ineffective and … well, dead.  Or at least it should be.  It may sound counterintuitive — but the best DNS filtering service is one that does more than *just* DNS filtering. And it needs to keep up with the cybersecurity […]

Case Study: NetWerks Strategic Services

Mike Giovaninni CEO and Chief Technologist at NetWerks Strategic Services How Zorus Filtering with CyberSight helped NetWerks optimize deployments, offer better customer protection and become more profitable. The problem Mike Giovaninni has been around the IT industry for a while. He started NetWerks Strategic Services in the late ’80s after a career handling top-secret, encrypted […]

Zorus Partner Testimonial: Marcos Athanasoulis, MPH, Dr.PH with CredibleMind

Join us for an insightful conversation with Marcos Athanasoulis, MPH, Dr.PH from CredibleMind, Inc., a valued Zorus partner. In this video, Marcos shares how CredibleMind, an online mental health platform, successfully passed their recent security review with flying colors. Thanks to the Zorus filtering with CyberSightTM platform, and their overall cybersecurity stack, they achieved the […]

Zero Trust Revolution: Securing the Future with Zorus

In the world of cybersecurity & digital threats, where trust is a commodity as rare as a straightforward Terms of Service agreement, strategies must evolve to include more proactive approaches, not just reactive. Zero Trust is about verifying everything first, rather than automatically trusting, ensuring a secure environment without creating undue suspicion. This is cybersecurity’s […]

Interview with Ann Westerheim

Learn more about Ann Westerheim on Her Journey, Dedication to SMBs, & Her New Book!

Unmasking the Art of Social Engineering: Safeguarding Against Cyber Threats with DNS Protection

In the ever-evolving landscape of cybersecurity, there’s a formidable threat that doesn’t involve sophisticated coding or complex software vulnerabilities. It’s called social engineering, and cybercriminals that use these methods are as stealthy as they are persuasive. This sneaky tactic involves manipulating individuals to gain access to sensitive information or systems. While traditional security measures have […]

Case Study: Ekaru & Cybersecurity for Main Street

Ann Westerheim is a doer. The author of “Cybersecurity for Main Street,” Ann makes continuing contributions to her industry through active participation in the Computer Technology Industry Association (CompTIA) and through serving on the Advisory Councils of industry-leading providers ConnectWise, Scalepad, and ThreatLocker. She also serves on the Lemelson-MIT program screening committee, as well as […]

Zorus Filtering with CyberSight: Transforming Cybersecurity with User Behavioral Analytics

Product Updateby Kate Trojanowski In an era defined by digital connections and the ever-evolving landscape of cyber threats, the demand for robust cybersecurity solutions has never been more pressing. Enter Zorus Filtering with CyberSight – a groundbreaking device-based web filtering innovation that not only shields against online risks but also leverages user behavioral analytics to […]

Case Study: CMIT Solutions

Brian D’Arcy VP of IT Services, CMIT Solutions How CMIT Solutions found a DNS filtering platform that fit seamlessly with their existing tools, and protected clients — without breaking their internet. The problem Smack: That’s the sound of Brian D’Arcy and his team at CMIT Solutions hitting a wall after losing their DNS filtering solution.  […]

Case Study: Spidernet Technical Consulting

Sean Lange Senior Cybersecurity Analyst, Spidernet Technical Consulting How Spidernet finally found an MSP-friendly tool that made DNS filtering easy, provided top-notch customer support and cut down on wasted time. The problem Just like romantic relationships, NBA trades and square pegs/round holes … some things just aren’t the right fit.  Sean Lange and his Spidernet […]

Zorus: The Client Experience – Real Testimonials!

Check out what our client, Michael Giovaninni of Network Solutions, has to say about their experience working with Zorus in this testimonial video. Discover how we helped his business provide better security for his clients and make his techs’ lives easier.

Help Your Customers Win the War Against Attrition

Losing superstar employees is not a fact of life– it’s a choice companies are making when they bury their head in the sand about employee retention. Why do otherwise smart, savvy business leaders allow expensive and disruptive employee attrition slow down their businesses? Leaders and managers feel like they’re bending over backwards trying to accommodate […]

What We Learned From Our Third Webinar About QBRs

In our third webinar searching for the perfect QBR, I spoke to Rob Rae, a former colleague of mine from Datto, and the current CVP of Communities and Ecosystem at Pax8. He’s excited to be in the midst of planning Pax8 Beyond, their first user conference (June 11-13, 2023), with a ton of amazing tracks, […]

How Zorus Safeguards Internet Traffic Beyond Your Browser

In today’s digital landscape, organizations face a multitude of cybersecurity threats, making it crucial to have robust security measures in place. One such solution is a secure web gateway, which monitors and controls internet traffic to prevent access to malicious content or websites. We are proud to introduce Zorus, a product that not only checks […]

What We Learned From Our Second Webinar About QBRs

In our continued hunt for the perfect QBR, I spoke with Alex Farling, co-founder and channel chief at Lifecycle Insights. After owning an MSP for over 16 years, he ran with concepts grown out of his own frustration with QBRs to build a data consolidation tool that helps MSPs grow their businesses. The goal at […]

4 Ways to Improve Your Next QBR

I’ve been in this industry a long time and I’ve noticed that managed service providers (MSPs) are constantly talking about QBRs. Do quarterly business reviews (QBRs) work?

4 Reasons Why Device Level Filtering Is Better Than Network Level Filtering

As cyber threats continue to increase in both frequency and sophistication, organizations must adapt their security strategies to stay ahead of the curve.